The study, now in its seventh year, examines new-vehicle quality during the first two to six months of ownership. The study measures more than 200 problem symptoms covering eight vehicle categories vehicle exterior; driving experience; features/controls/displays; audio/entertainment/navigation; seats; HVAC; vehicle interior; and engine/transmission. All problems are summarized as the number of problems reported per 100 vehicles (PP100). Lower PP100 scores indicate a lower rate of problem incidences and higher performance.
Toyota Rush ranked highest in the entry SUV segment for a third consecutive year. Isuzu Panther and the Daihatsu Terios follow in the segment rankings.
Suzuki APV ranked highest in the entry MPV segment. Following in the segment rankings are the newly launched Daihatsu Luxio, and the Toyota Avanza.